When you open RouteThis Helps, the app asks for a 4-digit code. That code comes from your Service Provider (your internet or Smart Home company), not from RouteThis. This article explains where to find it.
Where to find the code
Each Service Provider has its own code. Look in these places:
- The page, email, or text message that told you to download RouteThis Helps. Look for the code near the download link.
- Your Service Provider's help centre. Search it for "RouteThis Helps" to find the article about the app.
If you can't find the code
Contact your Service Provider's support team and ask for the 4-digit code for RouteThis Helps. Your Service Provider sets the code, so their support team is the quickest way to get it.
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